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Self-Storage Property Manager - Waco, TX |
288 |
Full Time
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September 5, 2024 |
Yes |
$13.00/Hr
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This is a property manager position for a self-storage facility located in a nice part of town. This is full time with benefits. Please fill out and submit an application
and we will contact you with futher information. Listed below are the duties of a self-storage property manager. We provide all of the training a person can absorb. Good luck in your
job search!
Duties/Responsibilities
Job Knowledge and Duties
- Perform daily functions of running the self storage facility in accordance with company standards
- Complete daily walk thru including lock checks and cleaning units as needed
- Make daily bank deposits and ensure accuracy of deposit information
- Be familiar with the State Lien Laws
- Be familiar with self storage unit leases, vehicle and boat/RV lease processes
Professional Image
- Understand and comply with uniform guidelines set by company
- Keep office clean and organized, free of any clutter, pets and odors
Repair and Maintenance
- Perform light repair and maintenance duties, including:
- Cleaning out units
- Wiping down doors
- Pickup up trash
- Cleaning Hallways, office and bathrooms
- Change HVAC filters as required
- Grease door springs on roll-up doors
- Oil gate chain as needed
- Report via work order any areas outside manager expertise
- Oversee contractors and third party vendors work
Administrative & Legal
- Maintain accurate records for each customer including lease, addendums, correspondence
- Communicate with customers and potential customers in a manner that is professional and in a
fashion that limits the legal liability of the company
- Keeps foreclosure documentation organized and accurate, following company foreclosure checklist
and set guidelines
- Keep post auction paperwork labeled and filed
- Use computers as designated for business use only
- Be proficient at Sitelink self storage management software
Collections
- Perform required communications in accordance with company standards
- Make collection calls and send reminder notices per company standards
- Send uncollected balances to approved collection agency
Sales
- Meet or exceed net rental goal each month
- Follow up on all internet, e-mail or call center leads, maintaining a 60% conversion ratio from lead
to rental
- Send uncollected balances to approved collection agency
- Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting
concessions, discounts and waived late fees
- Show a storage unit to every walk-in customer
Customer Service
- Provide greater than expected customer service including:
- Being polite and respectful, listening to customer's needs
- Stand when anyone enters the office
- Escalate customer concerns as necessary, following up with customer
- Make collection calls and send reminder notices per company standards
Marketing
- Perform in-store and off-site grassroots marketing, visiting at least four businesses per weekh
- Create and keep current a marketing log to track marketing activity
- Effectively use company provided marketing materials to enhance marketing activities
- Attend company approved or sponsored marketing events
Requirements
- 2 Years Minimum Microsoft Office Suite Knowledge preferred
- Basic Computer Operating Skills
- Solid working knowledge of Sitelink self storage property management software a plus
- Retail Sales Experience a plus
- Outstanding Customer Service Skills (In Person, Phone, E-Mail)
- Highly Proficient Verbal/Written Communication Skills
- Ability to Operate with little supervision
- Positive Attitude/Highly Motivated
- Work Effectively within a team
- High Attention To Detail
- Outstanding Organizational Skills
- Ability to multi-task and prioritize
- Ability to pass background checks (Required)
- Must possess a dependable vehicle along with proof of insurance (Required)
- Must possess a VALID Drivers License and proof of eligibility to work in the United States (Required)
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Self Storage Facility Name and wages disclosed after application received.
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